FAQs

What is the Napolina Recipe Box?

We’ve bundled together some of our most popular and versatile products in our Napolina Recipe Box so you can make great tasting Italian meals. We have also provided a recipe card inside the box that showcases two of our favourite dishes for you to try, Lentil Bolognese and Chicken Pasta Bake. We want to share our passion for cooking with you, with the aim of inspiring you to cook more for you and your families at home.

Why is it just certain Napolina products included in the kit?

We have tried to include some of the most popular and versatile Napolina products that allow you to create a variety of Italian dishes at home. We have included a recipe card for two of our favourite recipes for you to try. We hope you enjoy cooking them!

Can I change my delivery address after checkout?

If you wish to make a change to the product you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.

Can I have the delivery sent to someone else?

We understand you may not be home to take delivery yourself so we can deliver to another address for you. Please include this address at the checkout.

I am socially distancing/ shielding, how do I ensure safe delivery of the kit?

We are working with our delivery service providers who provide contact free delivery.

My delivery hasn’t arrived, what do I do?

Please drop us an email at enquiries@princes.co.uk and we’ll come back to you.